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Customer Survey

Customer Survey

Frank Murken Products (FMP) is an ISO 9001:2008 and AS9100C registered company. As such, we are required to periodically survey our valued customers. Any feedback from you will greatly aid us in our pursuit of continuous improvement.

Please take a moment to fill out the following Customer Survey by choosing one answer in each section.  Once you have completed each section, please submit your response by clicking the submit button at the bottom of the page.

Thank you.

My purchase orders are taken efficiently:Agree StronglyAgree Somewhat NeutralDisagree SomewhatDisagree Strongly
My shipments are received on time:Agree StronglyAgree Somewhat NeutralDisagree SomewhatDisagree Strongly
I receive quotes that are complete and easy to understand:Agree StronglyAgree Somewhat NeutralDisagree SomewhatDisagree Strongly
My phone calls are answered promptly and professionally:Agree StronglyAgree Somewhat NeutralDisagree SomewhatDisagree Strongly
My shipments are error free:Agree StronglyAgree Somewhat NeutralDisagree SomewhatDisagree Strongly